Have you always been interested in a career in customer relationship development, but haven’t found the right place to learn? Or perhaps you already have some experience and are now looking for a company where you can take your skills to the next level? If you answered yes to either of these questions, you might have just found what you’ve been looking for. Our client, Aurora Live, is looking for a new German-speaking Key Client Manager. So if you’re also drawn to the world of virtual events and excited about a results-oriented work environment, don’t let this opportunity slip through your fingers. Read more and apply today, as we will proceed with the recruitment process as soon as we find suitable candidates!
About the role
As a Key Client Manager, you will focus on building and maintaining relationships with clients. You will create lasting customer relationships with C-level executives and inspire them to be part of the Aurora Live community. Your goal is to know your contacts well, keep them updated, and engage them in events designed for businesses. In this role, you will be part of a goal-oriented and inspiring work community with excellent opportunities for personal development. Above all, we hope you are customer-focused, have excellent communication skills, and motivated attitude.
The person we are looking for will work from Helsinki or Amsterdam as part of the international team, with responsibility for the clients in German market.
You are offered
- A key role in an interesting company
- Great colleagues and an international team
- Exciting opportunities to grow your career
- A bonus model and other benefits in addition to the base salary
- An 8-week onboarding training period
Work tasks
- You will build lasting customer relationships with C-level executives and inspire them to be part of the Aurora Live community
- You will keep yourself up to date on your clients’ situations
- You will maintain daily contact with your clients via phone, email, and Teams meetings
We are looking for
- An enthusiastic attitude and motivation for the role
- A bold approach to customer work
- Fluent in written and spoken German and English
- A background in a customer-focused role is considered an advantage.
You don’t need years of experience—we value your potential, attitude, and motivation just as much.
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Information
At Aurora Live we bring together the visionary leaders of the world in our 180+ events every year all across Europe. Our story started in Finland in 1994 when our founder decided to help Finnish people network effectively. Since then, we have facilitated more than a million 1-2-1 business meetings in our invitation-only events and have opened offices all around Europe. The story continues with new, innovative business models to revolutionize face-to-face media, including our new virtual events.