U.S. Embassy in Helsinki is looking for a Consular Assistant to join their Consular Office team for a permanent position.
Consular Assistant’s responsibilities consist of various consular duties associated with non-immigrant visa services and daily in person customer service.
Core Duties:
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Managing non-immigrant visa cases including scheduling, data entry, document review, printing and visa delivery
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Corresponding with visa applicants and various State Department offices
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Ensuring applications and other required documents are submitted and completed correctly and performing error and quality assurance checks
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Responding to visa inquiries both in person and electronically
- Backing up the consular cashier when needed
Requirements:
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Completion of two years of college or university studies
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Two years’ work experience of involving the application of regulations and law, extensive public communication, customer service, or problem-solving experience
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Good understanding of Finnish governmental organizations, immigration law and practices, and cultural and social practices
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Intermediate knowledge of Microsoft Word, Outlook, and basic knowledge of Microsoft Excel and power Point
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Good working knowledge of Finnish and English languages
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A high level of attention to detail and excellent customer service skills
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Must have good skills for drafting written correspondence in both English and Finnish
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Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints
Additional information:
- Full time: 40 hours per week
- Salary: 41 982 EUR per year
Benefits:
- Bi-weekly salary payments
- Paid Finland and U.S. public holidays (20 days a year)
- Training opportunities & personal development
- On-site gym
Please send your application via our careers site by January 30. Please remember to attach all the required documents to the application. We are excited to get to know you and hope to hear from you!
Contact details:
Human Resources Office, [email protected]
Annual salary is 41 982 EUR.
