Technical Advisor – Join Metos Marine’s Global Growth Journey
Metos Marine is a global leader in high-quality galley and laundry solutions for the marine and offshore industry. With over 70 years of experience and a reputation for premium quality, we deliver complete solutions for the demanding conditions of life at sea. Our expertise covers merchant vessels, offshore vessels, ferries, yachts and naval vessels.
Metos Group Aftersales is now looking for a solution-driven Technical Advisor to join the Technical Support Center (TSC). In this role, you will support the Metos Marine Business Unit, our Marine partners, customers and end users.
As a Technical Advisor, you will be responsible for providing technical support to the Marine sector, backed by the other experts in the TSC team. You will be an integral member of both the TSC and Metos Marine teams.
The position is based in Kerava, Finland, with the possibility of being located in another Metos office in Europe.
Key responsibilities
-
Coordinate and support our Marine clients globally with their technical support requests, troubleshooting and claim handling
-
Be in direct communication with our clients, production and external suppliers on a daily basis to ensure high customer satisfaction
-
Support the Marine sales and spare parts teams with technical clarifications and documentation during the sales phase
-
Organize technical training sessions for our Marine partners
-
Participate in equipment commissioning installations on site occasionally
We expect
-
Professional education in electrical engineering
-
Experience working with professional kitchen equipment (experience in marine equipment is considered an advantage)
-
A solution-driven mindset and strong customer service attitude, with a genuine willingness to help clients solve technical issues
-
Ability to work independently and manage your own work efficiently
-
Strong communication skills in English (both written and spoken) – knowledge of other languages is an asset
-
Readiness for occasional travel
What we offer
-
A key role in a global market leader with a strong brand reputation
-
Part of a dynamic and international business
-
Continuous learning and opportunities to broaden your expertise
-
Diverse and varied tasks in customer support
-
A supportive working environment with collaborative colleagues
How to apply?
Send your application and cv to 31.10.2025
For more information about the position, please contact;
-
Aftersales Manager Pasi Karhunen, +358 20439 4479
-
Marine Business Unit Director, Jaakko Lappi, +358 400 807587
Metos – we help professional kitchens succeed
Durable, high-quality equipment solutions and services covering the entire life cycle of a professional kitchen. Whether it’s a restaurant, cafe, staff restaurant, production kitchen or ship galley – we help both small and large professional kitchens succeed.
Combine durable professional kitchen equipment and optimized professional kitchen processes into one efficient and sustainable whole. With our help, professional kitchens become a combination of efficiency and well-being, so that the working environment of kitchen professionals is a functional and pleasant to its users.
Metos has been developing professional kitchens and helping professional kitchen users for a hundred years. Metos is the market leader in the Nordic, Baltic and Benelux countries and is part of the ALI Group, Europe’s leading manufacturer of professional kitchen equipment.
Yhteyshenkilöt
Jaakko Lappi
0204394239
[email protected]
Pasi Karhunen
Aftersales Manager
+358407154386
[email protected]
